Small business owners often have to deal with alot of decisions, plans, ideas and problems. A technique to aid in organizing, brain storming, problem solving, and decision making is Mind mapping.
Mind mapping is a concept that uses linked diagrams to represents the relationship between ideas. This technique is a useful way to help generate, visualize, structure and classify ideas. (What to find out? Here are some mind mapping books.)
FreeMind is an open source application to help you to create mind map diagrams.